Refund Policy

Missy Nails

Effective Date: 19 August 2025

Last Updated: 19 August 2025

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At Missy Nails, we value our clients and aim to provide the highest standard of care and service. Please read our Refund & Cancellation Policy carefully before booking an appointment.

 

Services

No refunds will be provided for completed services. If you are dissatisfied with the result of your treatment, please raise this during your appointment so that we can make adjustments wherever possible.

 

If you notice an issue after your appointment (e.g., polish chipping within 3 days), please contact us at info@missy-nails.com within 3 day so we can discuss a complimentary fix or adjustment, at our discretion.  Fixes after this time will incur a small fee.  See the Servie List section for details.

 

Cancellations & Rescheduling

We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment.

 

Cancellations made with less than 24 hours’ notice may be charged up to 50% of the service cost, at our discretion.

 

Missed (no-show) appointments may be charged in full, as this time has been reserved for you exclusively.

 

Deposits

Some services may require a deposit at the time of booking.Deposits are non-refundable, but if you reschedule with more than 24 hours’ notice, your deposit can be transferred to a future appointment.

 

Refund Exceptions

Refunds may be offered in cases where:A service was not provided due to salon closure or staff illness.

 

Contact Us

If you wish to discuss a refund, cancellation, or concern regarding your service, please contact us:

 

📧 Email: info@missy-nails.com